How to Use
This service has been discontinued as of March 31, 2026.
Please click the red AI Concierge icon on our website or scan the QR code with your smartphone. The AI Concierge will launch. The AI Concierge will initiate a conversation via chat (text messages), so please respond with your inquiry using chat (text messages) as well. Depending on your question, you may be asked to select options during the conversation, or you may be connected to a live operator.After you’re done, be sure to close the AI Concierge page on the website. This will allow you to start a fresh conversation from the beginning next time. We hope you enjoy asking questions and chatting with us.
◀AI Concierge A-Hachi
Important Notes
Please never enter personal information, such as your name or contact details, into the AI Concierge. Also, please read the Terms of Use and Privacy Policy carefully before using the service.
Terms of Service and Privacy Policy can be found here.
*By using this service, you are deemed to have agreed to the Terms of Service and Privacy Policy.
The AI Concierge operates 24 hours a day. Please note that during peak usage times, you may be unable to connect. In such cases, please try again later. Additionally, live chat support is available on weekdays from 9:00 AM to 5:00 PM, excluding holidays.